IT Support Student

Placement post for IT Support Student

Target Disciplines: IT related Degree 
  • Start Date: 1/06/20
  • End Date: Negotiable – max. 1 year
  • Reports to: Senior IT Technician  
  • Salary : To be discussed at interview
Job Details: The post holder will be responsible for effectively providing first line support to all in house IT Systems. Systems including Windows 2012 Servers running Active Directory, Exchange 2010, SQL 2005, SQL 2008, Citrix, McAfee Antivirus, Microsoft Navision, bespoke manufacturing system and others. Client PCs are currently running Windows 10 professional operating systems.  This position will involve doing weekday IT support cover/IT Support call–out.

Key Duties

·On–site support to resolve problems with existing IT Systems. Installation and configuration of IT hardware and software including PCs, Printers and Networking equipment.
·Testing of new hardware and software releases and upgrades.
·To provide helpdesk, IT Technical and software support.
·Reviewing and providing input to User documentation.
·Maintaining Systems Procedures.
·Ensuring data integrity.
·Undertaking project work as agreed with your Supervisor.
·Providing administrative support to the IT department as required.
·To maintain backups as per the department schedule.
·To be involved in the department ‘out–of–hours’ support rota.


·Keep the Senior IT Technician updated with regular progress reports measured against key performance indicators.

·Timely communication of all pertinent IT issues to the relevant Supervisors/Managers.
·Any other reasonable duties which may be required by management from time to time.
·This job description is neither exhaustive nor exclusive and may be reviewed in the future depending upon operational requirements and staffing levels.

Essential Criteria:

·Full UK driving licence
·Either on track to achieve or already obtained a 2:1 or higher in an IT discipline  
·Excellent troubleshooting skills
·Eager to learn
·Interested in IT technician roles 

Application Procedure: email a word version of your cv to stating clearly which position you are applying for.

Vacancy closing date: 27th March 2020 12.00pm